Refund Policy

PageTatin
Operated by René Andritsch, M.A.
Radetzkystraße 18/7, 1030 Vienna, Austria
support[at]pagetatin.com

Last updated: May 2026

My commitment

I want you to be confident buying PageTatin. If the software does not work as described on your supported platform, I will refund you in full — no questions.

30-day money-back guarantee

If PageTatin does not function as described on a supported platform (macOS, Windows or Linux) within 30 days of your purchase date, you are entitled to a full refund of the purchase price. To request a refund, email me at support[at]pagetatin.com with:

  • The email address used at purchase
  • Your Paddle order number (found on your receipt)
  • A brief description of the issue you experienced

I will process your refund within 5 business days of receiving your request. Refunds are returned to the original payment method via Paddle.

What qualifies for a refund

  • PageTatin fails to install on a supported operating system (macOS, Windows, Linux)
  • PageTatin crashes consistently and the issue cannot be resolved within a reasonable timeframe
  • Core advertised functionality does not work as described
  • You purchased the wrong licence tier and contact me within 30 days — we will arrange a correction

What does not qualify for a refund

  • Change of mind after 30 days
  • Incompatibility with a non-supported or heavily customised operating system configuration
  • Feature requests — if a feature you want is not currently in PageTatin, please contact us before purchasing
  • Purchased more than 30 days ago (except where required by applicable consumer protection law)

EU consumer rights

If you are a consumer resident in the European Union, you have a statutory right of withdrawal of 14 days from the date of purchase for digital goods, provided you have not yet downloaded or activated the software. Once a digital product has been downloaded or a licence key activated, the right of withdrawal does not apply under EU Directive 2011/83/EU, Article 16(m).

Our 30-day money-back guarantee for non-functioning software is separate from and additional to your statutory rights — it does not limit or replace any statutory consumer rights you hold under the law of your country of residence.

Accidental purchases

If you purchased PageTatin by mistake and have not yet activated your license key, contact me at *****@*******in.com“>support[at]pagetatin.com within 14 days and we will issue a full refund.

Contact

For refund requests or questions about this policy:
René Andritsch, M.A.
Radetzkystraße 18/7
1030 Vienna, Austria
support[at]pagetatin.com

I will do my best to respond to all refund requests within one business day.

Payments are processed by Paddle (Paddle.com, Inc.), my Merchant of Record. Refunds are issued via Paddle to your original payment method.